Canvas Biology course isn't loaded on Dashboard

[SophiaArmer]

I have the latest version of Google Chrome, my PC meets the minimum requirements, and all my other courses are on my Dashboard. I chose the minimum amount of electives required when enrolling (i.e. three), and the first fee has already been paid for. Teneo wouldn't have accepted my application if I hadn't chosen enough electives. Let alone the fact that I wouldn't even have gotten that far, as the website would have alerted me of this and I would have rectified the issue.

My Dashboard works fine and all my courses are there... Except Biology. It's nowhere to be found among my other courses. And it isn't "not loading", it isn't there at all in the first place. I'm beginning to wonder whether I hallucinated Biology into existence, or whether Teneo doesn't offer Biology (but then why would they allow you to apply for it?) or whether I'm remembering the application process incorrectly. I can't even go back to my application and check for myself what I did or didn't apply for. 

[Chris_Hofer]

Hi there, @SophiaArmer ...

Sorry to hear that you aren't able to see your Biology course in Canvas.  Unfortunately, this is an issue that we won't be able to assist with here in the Canvas Community...simply because none of us here in the Community don't have access to your school's Canvas environment or any of the courses you are taking.  The best route for you is to speak directly to someone at your school ... such as someone in their Online Learning / eLearning / Distance Learning department (or if you know who your school's Canvas administrator is, that would be a good resource, too).  You might even be able to reach out directly to your instructor for the course so that he/she can guide you to the right people at your school to speak with.

Good luck as you have conversations with folks at Teneo!  Let Community members know if you have any other questions about this...thanks!