[ARCHIVED] Canvas is not propogating users names to WebEx, but it is a variable problem

usapjw
Community Member

We had our first Canvas class that's integrated with WebEx Training Center.  We had a large class of 20 students.  5 of the users the name didn't propogate into WebEx.

All five names had the label $Person.email.primary.  The other 15 users worked at expected.  Has anybody encountered this issue before?

Only idea I can come up with is to have the users clear the cache and cookies in the browser or try a different browser like chrome or firefox.

 

 

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