- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2019
01:19 PM
Canvas issue
Hi, my canvas page seems to be done and has been for about 4 days now. It is becoming a little inconvenient trying to keep up with my courses and do assignments, discussions boards, etc. It appears that nothing on my canvas is loading so I am thinking it is a web connection. Immediately before this began happening, my canvas displayed a message up top about a web browser. Has anyone experienced this before? If so, I'd truly a appreciate your help please.
Solved! Go to Solution.
1 Solution
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2019
01:26 PM
Hello, @khodges Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.