Reset Login after too Many Failed Attempts as an Admin
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5 hours ago
A student has been locked out of Canvas after too many failed login attempts (we are currently bypassing and are not using a single sign on system). As an admin, how can I reset the login attempts so she can try again?
Note: at the admin level, I reset her password manually. It still tells her she has too many failed attempts. This has happened before, and will happen again. As an admin, can I actually DO anything to let her attempt again?
