NathanStrain
Community Member

Canvas not working on Linux and Firefox 109

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A week or so ago Firefox updated to version 109 and even since then all of the windows are blank. This has happened on a few different computers with the same OS and Firefox. I can see the navigation bar on the left, everything else is blank. I have enhanced tracking off for canvas so that isn't the issue. I have attached pictures of what I am describing along with windows open showing version info for Firefox and my OS. Any help is appreciated.

Thanks, Nathan

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ericwhitmer
Community Contributor

I noticed that you are running MX Linux. Is it possible that you are running a slightly older version of MX Linux that might cause conflicts? I dabble in Linux distros from time to time and sometimes Canvas and Linux distros don't play well. Have you tried to replicate this issue on a Chrome based browser such as Chrome or Chromium?

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It worked on Chromium. Today I got on to check and Firefox had an update waiting. 109.0.1 installed and the issue seems to be resolved.

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ericwhitmer
Community Contributor

I noticed that you are running MX Linux. Is it possible that you are running a slightly older version of MX Linux that might cause conflicts? I dabble in Linux distros from time to time and sometimes Canvas and Linux distros don't play well. Have you tried to replicate this issue on a Chrome based browser such as Chrome or Chromium?

Have you also tried clearing the cache? That can cause issues in Canvas from time to time regardless of the operating system.

It worked on Chromium. Today I got on to check and Firefox had an update waiting. 109.0.1 installed and the issue seems to be resolved.
SLPDanielle
Community Novice

The layout also looks very strange on Chrome 109 as of yesterday as well. In edit mode, it all appears okay. But when published and in other components, the page does not look right. I was able to use Edge and the layout is fine.