Canvas strobe

[MariaGudino32]

I'm a student. I'm just receiving strobes on main canvas screen with 6 squares when using my laptop it just keeps the boxes strobing with the format but not info on them. The icons on the left don't change out. My canvas mobile works fine.

[Chris_Hofer · Accepted solution]

Good afternoon, @MariaGudino32 ...

Several students are experiencing similar issues, and I haven't been able to pinpoint a common cause myself.  But, here are the things I've been recommending:

• Confirm that you are using an up-to-date web browser.  You might also try using a different browser such as Google Chrome or Mozilla Firefox.  Review this Guide as well: What are the browser and computer requirements for Instructure products?
• Try clearing your cache/history in your browser.  After you do that, shut down your browser, re-start it, and then log back in to Canvas to see if anything has changed.
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?
• Reach out to folks at California State University, Fullerton in their Online Learning / eLearning / Distance Education department.
• Connect with the Canvas Help Desk staff to see if they have any other suggestions for you.

Hopefully these resources will be of some help to you.  Sing out if you have any other questions...thanks!