Canvas

[JasmineMeinerz]

My canvas isn't working, the only things on my side bar is the help center, my inbox, and "dashboard" but none of my classes will show up on there. 

[Chris_Hofer · Accepted solution]

Good morning, @JasmineMeinerz ...

Sorry to read that you are experiencing issues seeing your course(s) in Canvas.  I've seen other people post similar problems the past couple weeks.  Here are a handfulu of things that have been suggested:

• Make sure that you are using an up-to-date web browser.  You can check this by going to What are the browser and computer requirements for Instructure products?.  Also, try using either Google Chrome or Mozilla Firefox...as those two browsers will provide a good experience when navigating around Canvas.
• Clear your web browser cache/history files.  Once you do this, you can then close your browser, re-start it, and then log back in to Canvas to see if things are better or not.
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?
• Contact staff at the University of Wisconsin: Whitewater ... such as their Canvas administrator or someone from their Online Learning / eLearning / Distance Education department.  I visited their website, and I found the following page: Canvas (uww.edu).  You might try using the "UWW Helpdesk" link within the "Contact Canvas Support" box on that page ... which goes here: Get Help.
• Contact the Canvas Help Desk staff.  You can find out more about how to contact them here: How do I get help with Canvas as a student?

I hope these resources will be of some help to you.  Let Community members know if you have any other questions about this...thanks!