Chat function not available
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05-14-2020
08:19 PM
My school may be moving to Canvas, so I requested a free trial account and I am trying to learn the system.
I want to set up a chat, but when I go to Settings / Navigation / I do not see "Chat" as one of my options.
I really need this function.
Can you please tell me how to add it to my trial course?
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05-15-2020
07:30 AM
Hi @ringogli and welcome to the Community! Do you happen to be using a Free For Teacher's account for testing? If so the reply from stefaniesanders in this thread https://community.canvaslms.com/thread/45578-enable-chat-on-free-for-teachers-account describes how to request that the Chat feature be enabled.
I hope this helps and best wishes!