Close Student Account to Open Teacher Account

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wakita_oliver
Community Novice

Due to Covid-19 I am not getting the response or solution I need.  To my understanding, in order to close mys student account and open a teacher account, I have to use the Report A Problem.  Well, the response is lagging.  Is there no other way for me to close the account?  I am on a time crunch. 

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erinhmcmillan
Instructure Alumni
Instructure Alumni

Hi, Wakita,

You should be able to create a teacher account without having to close your student account. You may have to use another email address to use the teacher account, however.

Let us know if that option works for you!

Erin

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