The Instructure Community will enter a read-only state on November 22, 2025 as we prepare to migrate to our new Community platform in early December. Read our blog post for more info about this change.
Found this content helpful? Log in or sign up to leave a like!
Asked as an administrator. The Commons Icon, the picture part, in our Global Navigation Bar is invisible. The "Commons" text shows in the correct color, but there is no Icon picture for Commons. Where do I find/set the image for the Commons Icon?
Is this reproduce-able in another browser that you are using? Usually when I have seen this issue, it's because the cache for that browser has been corrupted or it's an outdated browser. You might need to update it to the latest version.
Hi Eric,
Sorry, this didn't solve it.
Thank you for your reply. Yes, the issue is reproducible in both Chrome and Edge. I updated Edge to the latest release, cleared cache and cookies, and the Icon is still "invisible." Google Chrome is up to date. Same result in Incognito. Attached PNG is what it looks like.
Thanks,
Keith
The issue of the invisible Commons icon remains unanswered. It is invisible regardless of Theme or Browser.
Community helpTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in