Connecting Question

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Community Novice

Sorry for bothering you guys with this basic question. I have a problem with the connection to the Canvas system. It's been really hard recently to work with the Canvas system, as I can hardly open any page. It's been 40 minutes now and I only had logged in, still cannot open any link on Canvas. My internet is working perfectly as I can easily view other websites like or Amazon. But not Canvas.

Can you help me with it, please? I've tried everything I could come up with, refreshing the pages, restarting the Chrome, using Safari instead, restarting the PC, restarting the wi-fi, complaining to the internet provider, but not any change happen. can you give me some advice on this, please?

1 Solution
Community Champion

Hi  @anqi_li-2  Welcome to the Canvas Community.

I'm wondering if your browser might be an issue. 

This sounds frustrating for you. But I suspect it will be easy to remedy. 

Here are some troubleshooting steps you can try:


Sing out if you need a hand. 

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