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I created a free Canvas Instructor account for our School of Clinical Laboratory Science program and when it was set up, my other instructors were added to "Ways to Log In". This was meant to give them a chance to explore the account before having to make their own accounts. We have decided to move forward with using this, but they need their own accounts for all their courses they are in charge of.
Having their email tied to the main user account (my account) prevents them from creating their own account with their email address for their own "Teacher" account. How do I delete them off of "Ways to Log In" so they can create their own account with a "Teacher" role?
They have been deleted off "Ways to Contact Me", but there is no way to edit "Ways to Log In".
I have already contacted Canvas support and since I am using the free teacher version, they will only help if it is for one of four issues, which this is not. The only other thing I can think to do is to completely delete this account (which is one of the four issues) and start over unless someone knows how to fix this.
Thank You
Diabolically bad.
Put search keywords into the community and find results set A
Prepare to post a question and the same keywords as a title yields set B (which includes this relevant question, unanswered since 2021).
Get a survey pop up and complete it and get to the end and there is an authentication mismatch message in red.
The original problem? My "Ways to Log In" has two lines and both have "Free for Teacher" as the organization. Each line has a different email address: my current email and an old email. I can find no way to edit or delete the old email address.
Three years later, and there is still no answer to this question? Frustrating.
4 years later. Ugh.
I set up a course to see how it would look/how user friendly it would be for my teacher. Now we are moving forward and I need to take me email address off since it is creating a problem for me to add myself as a designer and student
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