[ARCHIVED] DocViewer Not Working

RebeccaReaRoss
Community Explorer

Hello, all.

I have student submissions in .doc and .docx files that I am trying to annotate via SpeedGrader, but the DocViewer is not showing up for me, and never has.

I'm running Firefoz 84.0.2, and the only extension I have is Facebook Container.

I am also extremely frustrated that there isn't clear information on trouble-shooting this--it seems to be assumed that this toolbar will just show up, and aside from making sure that file extensions are supported, I haven't found other troubleshooting help for this.

Thanks,

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