cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mram3002
New Member

Does't Work

Jump to solution

My canvas isn't loading all of the icons on the side and none of my classes are loading and it's just doing this when I'm using my MacBook Pro but when I use a school computer it works. So I was wondering if you could get back to me. Here is my number (559) 802-2633 and my email is MR12690000@gmail.com

Labels (1)
0 Kudos
2 Solutions
Chris_Hofer
Community Coach
Community Coach

@mram3002 ...

Here are some basic troubleshooting things for you to try:

Let Community members know if you have any questions about this...thanks!

View solution in original post

nwilson7
Community Champion

@mram3002 Welcome to the Canvas community.  If you are using Google Chrome, you most likely need to clear your cache as that sometimes will cause either the icons to not show or for them to blink.

Clear cache & cookies - Computer - Google Account Help

This issue can also be caused by not using a supported browser (although Safari is listed as supported, I see this happen a lot on Safari)

Here is the most current list of supported browsers:

What are the browser and computer requirements for Instructure products? 

Hope this helps!

-Nick

View solution in original post

2 Replies
Chris_Hofer
Community Coach
Community Coach

@mram3002 ...

Here are some basic troubleshooting things for you to try:

Let Community members know if you have any questions about this...thanks!

nwilson7
Community Champion

@mram3002 Welcome to the Canvas community.  If you are using Google Chrome, you most likely need to clear your cache as that sometimes will cause either the icons to not show or for them to blink.

Clear cache & cookies - Computer - Google Account Help

This issue can also be caused by not using a supported browser (although Safari is listed as supported, I see this happen a lot on Safari)

Here is the most current list of supported browsers:

What are the browser and computer requirements for Instructure products? 

Hope this helps!

-Nick