File Links Break - Copy Course

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Community Novice

When I copy a course from Canvas to Canvas, all of the uploaded files (document) from original course copy into the new course, but every link in to those files breaks. Is there a way to prevent this?

1 Solution
Coach Emeritus

Hi Crystal,

That should not happen, but occasionally it does with some of our courses.  

How are you crating the links to those files in your course? The best we can figure out, when there's been a problem, the instructor was doing something like cutting and pasting a link to the file, rather than the "correct" method as described in 

How do I create a file link in a page in a course? 

The other possibility is that there's some other hidden formatting code in the page or module that is interfering with the course copy process correctly recognizing and "translating" the file link.

I don't think we've ever found out for sure, but the problem usually seems to go away when we fix the file link by creating a new link using the steps in those articles.


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