[ARCHIVED] Fillable PDFs displaying double in Speedgrader

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richardsonji
Community Participant

UPDATE:  I was directed to this https://community.canvaslms.com/thread/49491-fillable-pdf-content-is-doubled-blurry-in-speed-grader and instructed to submit a ticket.  Thanks.

We have an instructor of a nursing course who has her students upload their fillable PDFs into Canvas. In Speedgrader, everything on the form (with the exception of the titles on the form itself) is doubled, so it looks as if you are reading cross-eyed.346947_Annotation 2020-05-06 111845.png

If the file is downloaded from Speedgrader, it looks fine.  Any suggestions?

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Stef_retired
Instructure Alumni
Instructure Alumni

 @richardsonji , as I was the person who directed you to submit a ticket, here are the instructions for doing so:  How do I get help with Canvas as an instructor?

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