cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
richardsonji
Community Participant

Fillable PDFs displaying double in Speedgrader

Jump to solution

UPDATE:  I was directed to this https://community.canvaslms.com/thread/49491-fillable-pdf-content-is-doubled-blurry-in-speed-grader and instructed to submit a ticket.  Thanks.

We have an instructor of a nursing course who has her students upload their fillable PDFs into Canvas. In Speedgrader, everything on the form (with the exception of the titles on the form itself) is doubled, so it looks as if you are reading cross-eyed.346947_Annotation 2020-05-06 111845.png

If the file is downloaded from Speedgrader, it looks fine.  Any suggestions?

0 Kudos
1 Solution
Stef_retired
Community Team
Community Team

 @richardsonji , as I was the person who directed you to submit a ticket, here are the instructions for doing so:  How do I get help with Canvas as an instructor?

View solution in original post

0 Kudos
2 Replies
Stef_retired
Community Team
Community Team

 @richardsonji , as I was the person who directed you to submit a ticket, here are the instructions for doing so:  How do I get help with Canvas as an instructor?

0 Kudos
Stef_retired
Community Team
Community Team

...and if you've already submitted a ticket to Canvas Support, you can provide the case number here so others can reference it in their own tickets. Thanks.

0 Kudos