Google Assignment LTI integration not working for one section of students

[dlalonde_moric]

We have a district of students that are not able to submit assignments using the Google Assignments LTI integration as of Monday.

It keeps saying that their domain does not allow files to be shared outside the domain. We have cross-referenced the domain settings in google and everything is set up correctly but the students from one district cannot access it. Does anyone know of a solution? 

Students are currently downloading locally and sharing homework that way but we can't figure out why only one section of students is having this issue.

[nwilson7]

@dlalonde_moric Not 100% sure if this is the issue or not but many schools block sharing outside the domain in the Google side (especially if you have under age 13 students using Google).  This restriction does block the Canvas integration from working even though it is really still keeping it within your domain.  I have not figured out or seen anyone figure out what domain needs to be whitelisted to get the integration to work.  The LTI was developed by Google but no one at Google seems to know the answer and Canvas can't answer since it is not their tool.

-Nick

[dlalonde_moric]

Thanks Nick. We will look at the age-based settings but we did see that at the root of the org everyone has the ability to share outside of the domain so I'm not sure if the age-based settings will override it but it is worth reexamining. I will let you know how it turns out.