Grades not counted toward final grade

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mgschneider
Community Novice

When my Canvas scores are exported into RenWeb, the assignments that should not count are being changed to an M for missing.  These "M" scores count as zeros and therefore lowers the average.  Is there a way to amke it some other letter?

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NicoletteStaley
Instructure
Instructure

@mgschneider I am sorry to hear you are having issues with grade passback incorrectly marking missing assignments in RenWeb.  Unfortunately, Canvas doesn't manage any grade passback integrations with RenWeb with the exception of transmitting grade export reports over SFTP.  I recommend that you contact whatever service is used to transmit grades from the SFTP server to RenWeb or RenWeb support for assistance with this issue.

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