Having Trouble with Confer Zoom

[dina_tonin1]

How do I use Confer zoom?  When I click on it the screen says there is an error.

[acolvin]

I just checked my Canvas sandbox and I see this error as well. I’ll attach a screenshot.

[kona · Accepted solution]

dina_tonin1 &  @acolvin , greetings and welcome to the global community of all Canvas users! I'm sorry that you experienced this issue, is it still giving you problems? If so, then you would want to contact Canvas Support. To do this, click on the Help link in Canvas and Report a Problem.

Kona 

[acolvin]

Thanks Kona!

I was just seeing if I could replicate the problem, in case I had any faculty contact me about this. (I'm a technician.)

[Stef_retired]

ConferZoom is used by a consortium of California colleges, and here's the link for ConferZoom support: ConferZoom Support 

[mswiencicki]

I've been getting that message too all this week (4/12-4/15/20)  but eventually it lets me in, although once it took 8 mins to get into the Zoom session via conferzoom, and another day 5 mins, and my students had trouble too. Conferzoom support said their servers were overloaded.