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mwebb2
New Member

 

My grades are not transferring to PowerSchool and I get this error message after syncing to SIS. Please advise!

Assignment "Mult & Division Summative Assessment 21-22" is not in an imported/synced assignment group in Canvas. Please ensure all assignments set to Post to SIS are in an imported/synced category.

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nmbucklein
Community Team
Community Team

Hello @mwebb2 !

I am terribly sorry that you are experiencing these issues! When it comes to SIS related issues, our Support team is your best resource. You can contact them by following the steps in this guide How do I contact Canvas Support? . 

Each SIS provider has different error and troubleshooting combinations, which is why this will need a closer look. If you do not see the option to contact Canvas Support, you will need to reach out to an administrator at your school for further help. 

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nmbucklein
Community Team
Community Team

Hello @mwebb2 !

I am terribly sorry that you are experiencing these issues! When it comes to SIS related issues, our Support team is your best resource. You can contact them by following the steps in this guide How do I contact Canvas Support? . 

Each SIS provider has different error and troubleshooting combinations, which is why this will need a closer look. If you do not see the option to contact Canvas Support, you will need to reach out to an administrator at your school for further help.