How can I correct a Canvas grading error?

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lajcalla
Community Member

I have a Categorization item on a quiz. There are two categories and ten items to drag into the correct categories.

A student who took the quiz correctly categorized nine of the ten items. One item was categorized incorrectly.

When Canvas graded the quiz, the student received zero points.

Is this a known Canvas error?

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mzimmerman
Community Coach
Community Coach

Hi @lajcalla 

Not all question types give partial credit.  Currently, I believe it is only Matching, Fill-In-The-Blank and Multiple Answer.  See https://community.canvaslms.com/t5/New-Quizzes-Resources/FAQ-New-Quizzes/ta-p/243540#toc-hId-9744258... 

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