How do I address "Playback ticket not valid" in mediasite?

[grandels]

I transferred content from previous courses to the current semester. When trying to access videos in mediasite, a mediasite warning opens on top of the video, stating: "Your playback ticket is not valid for this session." What can be done?

[Robbie_Grant · Accepted solution]

 @grandels ,

I would recommend contacting Mediasite Support:

Welcome to Customer Assurance 

Or looking at Mediasite's community:

Mediasite 

Robbie