How do I contact Support?

[RenelleFahey]

I need to restore a term. From the research I have done only Canvas can do that for me. This is Urgent, and needs to be resolved ASAP. 

[KristinL]

Hi @RenelleFahey -

Our guide will help you get started! How do I contact Canvas Support? 

I hope you're able to get in touch with our Support teams soon.

[RenelleFahey]

Hi Kristin, 

Thank you for your timely response. However, that did not help me. How do I contact a CSM? We have had Canvas for a long time, and the original person that set it up is no longer with the company, so somewhere along the line the information on who our CSM is has slipped through the cracks.  

[KristinL · Accepted solution]

Hello! I'm sorry the Support document didn't help you resolve the issue. Because this is a public forum, I will send you an email with the contact information you need.