I'm trying to access. my classes to do my homework and the classes are just blank squares

[Chris_Hofer · Accepted solution]

@juniorandradeA ...

Hello.  Sorry to hear that you're not able to access your courses.  Have you ensured that you are using an up-to-date web browser?  Check What are the browser and computer requirements for Instructure products? for more information on that.  Google Chrome or Mozilla Firefox are usually the best options when navigating around Canvas.

Also, try clearing your browser history/cache files.  Then, close your browser, re-start the browser, and try logging in again.

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

If none of the above works, and assuming that you can see your courses listed on your "Courses" >> "All Courses" screen, you might need to reach out to Canvas Support to see if they can help troubleshoot this more with you.

• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Good luck!  Hope some of this will help!