[ARCHIVED] Images blocked on quizzes in the Student App

angela_vanbrugg
Community Member

I have been putting images into my quizzes (i.e. maps or images of graphs for math, etc) and when my students log into the Student App on their school-issued iPads, about 2/3 of them cannot see the images. They always work for me whether I am in my own teacher app or logged in through the web site. I didn't see this issue at all last year until we went to Distance learning and a few kids weren't seeing the images. We worked around it by having them log in through the web site instead of the app, but in the face-to-face classroom, we want to use the app so that we can lock them into the app during tests.

Any idea what is going on to cause the app to block some students' images?

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