Incorrect Quiz Answers Being Marked as Correct

[ab6457]

Hello -

I have an instructor who reported that even though a student responded incorrectly on a quiz question, Canvas marked it as correct and gave the points. (see screen shot)

Any advice?

Thanks!

[kmeeusen]

Hi  @ab6457  

What would be really helpful would be to see a screenshot of this question in instructor edit mode.  My first suspicion is that the instructor set the wrong response as the correct response.

Kelley

[ab6457]

Hi Kelley,

That screen shot is from the instructor while he was going through student's exams.

~Amy

[kona]

 @ab6457 , greetings! I can't find it right now, but I recently (last week or so) saw someone else post about the exact same issue. For something like this, you would want to submit a ticket to Canvas Support so they can look further into the issue.

Please let us know what you find out!

Kona

[ab6457]

Thanks! Will do!  @kmeeusen 

[kmeeusen]

My Bad,  @ab6457  !

I think it might be time for a support ticket.

Many apologies!