Lockdown Browser not running on Windows 11

[WyattLynn]

I am a student and for my algebra class in order to take my essays which are a major part of my grade I need Lockdown Browser. I physically cannot open my essays without Lockdown Browser. The version my professor provided only runs windows 10 and I also couldn't find one online that would run windows 11 which is what I use. I can't open it or run as administrator, and I have tried uninstalling and reinstalling the lates version 3 times to no avail.  My Microsoft account also won't open it because it isn't seen as a supported application. How can I find a windows 11 version if it exists and if not, how do I get around this problem?

[gnoack · Accepted solution]

Hi @WyattLynn 

Your best course of action is to contact your instructor and let them know of your issue immediately.  They might have a solution or could direct you to campus tech support. 

That said, in looking at the system requirements for LockDown browser, I wonder if you have Windows 11 in S mode, which is a secure mode of Windows that is often turned on by default when you purchase a computer.  Some folks don't realize they have it turned on.   Lockdown Browser does not support Windows in S mode.  You might also try checking for any updates to Windows and your browser. 

Here are the LockDown Browser Computer Requirements. 

https://support.respondus.com/hc/en-us/articles/4409607170459-What-are-the-computer-requirements-for...

This page explains Windows S mode and has directions for turning it off. 

https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9...