Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KaitlinLeaman
New Member

Locks in place of pictures in learning modules

Jump to solution

im a student and while reading modules on canvas ive got pictures showing up as locks is there a way i can fix this?

0 Kudos
1 Solution

Accepted Solutions
chofer
Community Coach
Community Coach

Hi @KaitlinLeaman ...

I think the best option for you in this case would be to reach out to your instructor directly to see if he/she can fix those items that have locks on them.  To be honest, I've not heard of pictures having locks on them before, but your instructor may need to make a change on his/her end to get this fixed for you.  (Have you contacted any other students in your course to see if they are experiencing the same thing you are seeing?)  You can contact your instructor by following this Guide:

How do I get help with Canvas as a student?

Please keep us updated on your conversation with your instructor ... thanks!

View solution in original post

0 Kudos
1 Reply
chofer
Community Coach
Community Coach

Hi @KaitlinLeaman ...

I think the best option for you in this case would be to reach out to your instructor directly to see if he/she can fix those items that have locks on them.  To be honest, I've not heard of pictures having locks on them before, but your instructor may need to make a change on his/her end to get this fixed for you.  (Have you contacted any other students in your course to see if they are experiencing the same thing you are seeing?)  You can contact your instructor by following this Guide:

How do I get help with Canvas as a student?

Please keep us updated on your conversation with your instructor ... thanks!

0 Kudos