Locks in place of pictures in learning modules

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KaitlinLeaman
Community Novice

im a student and while reading modules on canvas ive got pictures showing up as locks is there a way i can fix this?

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Chris_Hofer
Community Coach
Community Coach

Hi @KaitlinLeaman ...

I think the best option for you in this case would be to reach out to your instructor directly to see if he/she can fix those items that have locks on them.  To be honest, I've not heard of pictures having locks on them before, but your instructor may need to make a change on his/her end to get this fixed for you.  (Have you contacted any other students in your course to see if they are experiencing the same thing you are seeing?)  You can contact your instructor by following this Guide:

How do I get help with Canvas as a student?

Please keep us updated on your conversation with your instructor ... thanks!

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