Mass Delete Messages

[Bill_C]

Can we mass delete Canvas "messages" rather than one by one?
I have tried the CTRL+A but that does not work for me.  I can only get it to somewhat work if I click a few messages and then hold shift to get the ones not marked for deletion.  Very time consuming.

[Chris_Hofer]

Hi @Bill_C ...

You should be able to select a range of messages in your Canvas Inbox so you can delete them all at the same time.  I'm on a Windows 11 laptop, and I did the following:

1. Click on the first message on the left side of my Canvas Inbox so it is highlighted in light blue.
2. Scroll down the list of messages to find the last message I want to delete.
3. Hold down the Shift key on my keyboard, and click on that message on the left.  You should see a check-mark icon next to each message, and each message should be highlighted in light blue.
4. Click the "Delete" (trash can) icon at the upper right corner of the screen.

Check out the section on "Select Multiple Conversations" in this Guide:

How do I delete a conversation in the Inbox? - Instructure Community - 616672 (canvaslms.com)

I hope this helps a bit.