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I am encountering a problem with using Nearpod and Canvas together.
Solved! Go to Solution.
Hello @bailed6
Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with Nearpod. It sounds like there are some discrepancies between Nearpod scores and stats and what they have been sending Canvas. Realistically, you need Canvas support or likely Nearpod to look into the specifics of the issue. You can contact Nearpod here:
1-855-Nearpod (632-7763), email us at support@nearpod.com
Or
Because of the complexity of the issue, and the concerns for privacy, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:
https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767
Hello @bailed6
Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with Nearpod. It sounds like there are some discrepancies between Nearpod scores and stats and what they have been sending Canvas. Realistically, you need Canvas support or likely Nearpod to look into the specifics of the issue. You can contact Nearpod here:
1-855-Nearpod (632-7763), email us at support@nearpod.com
Or
Because of the complexity of the issue, and the concerns for privacy, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:
https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767
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