Nested sub-accounts via Ellucian ILP

ThatChrisMyers
Community Member

We're going through an LMS RFP and are putting Canvas through its paces. We've currently got Ellucian ILP configured and things seem to be working ok so far. We're trying to figure out how to get nested sub-accounts to work for ILP-created course sections.

As an STP institution, we have six universities sharing the same SIS and LMS environment. As each institution is independent of each other, we have hierarchies set up in our existing LMS so that folks have the correct security, course sections are located in the correct subfolders ("sub accounts"), branding is automatically applied correctly, etc.


SDBOR
|
|--> SDSU
|         |-->Marketing
|                   |-->Section A
|                   |-->Section B
|         |-->Accounting
|                   |-->Section C
|                   |-->Section D
|--> USD
|         |-->Marketing
|                   |-->Section E
|                   |-->Section F
|         |-->Accounting
|                   |-->Section G
|                   |-->Section H
(etc)

We're trying to figure out how to make this work in Canvas via ILP. We're hitting roadblocks at this point though -

We can use the
[<$.site.title>]
format with the "Use Department to create new sub-account" option to get the sections to go one level deep (eg. to the SDSU level above) but not to get the nested sublevel/sub-account piece to work.

If we try to use the "Use Category in the Advanced Settings section to map to existing sub-account" option, the section creation fails with
"message": "The specified resource does not exist."
regardless of whether the sub-account already exists.

Is there any way to get this to work correctly?