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PaytonCole
Community Member

New Quizzes Don't Update Grade

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Sometimes when grading New Quizzes in Speedgrader, you'll grade everything and hit the "Update" button, but then the grade won't carry over into the gradebook.

 

If we have to use New Quizzes, then this should not be happening.

 

I guess my question is: Is this going to be fixed?

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1 Solution
KristinL
Community Team
Community Team

Hi @PaytonCole -

I'm sorry that you're experiencing this issue. It sounds like something isn't quite working correctly, and I think the next step would be to contact Canvas Support. One of the agents will be able to take a direct look at your account and help you troubleshoot. If it's a known issue, they may be able to share more about it and connect your case to the ticket.

How do I contact Canvas Support? 

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KristinL
Community Team
Community Team

Hi @PaytonCole -

I'm sorry that you're experiencing this issue. It sounds like something isn't quite working correctly, and I think the next step would be to contact Canvas Support. One of the agents will be able to take a direct look at your account and help you troubleshoot. If it's a known issue, they may be able to share more about it and connect your case to the ticket.

How do I contact Canvas Support? 

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