New Student Roster Won't Sync

AngelaCooper1
Community Member

My roster sync from PowerSchool to Canvas has successfully synced all existing users, teachers and students, from the last school year. However, no new students and no new teachers will sync. I've never had this happen before, it's always just automatically synced. I have teachers added into Canvas and their rosters set up in PowerSchool. Why won't anyone new sync? Any ideas?

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