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New User email notification from Beta instance

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nitin-cfg
Community Explorer

I am trying to create a user by api in beta instance and expecting the user to receive email notification about account creation but there is no email received.

API end point: POST /api/v1/accounts/:account_id/users

Payload tried is shown in pic. Pls advise if I am missing something. 

 

 

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chriscas
Community Coach
Community Coach

Hi @nitin-cfg,

I don't believe notifications are generally sent for the beta/test Canvas instances.  The How do I access the Canvas beta environment as an ... - Instructure Community - 111 guide explicitly says "Notifications, including course invitations and report downloads, cannot be sent in the beta environment."  If you absolutely have to use the beta environment and have different users there than in production, you may want to use the SIS Import functionality to create them.

-Chris

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