[ARCHIVED] Not getting the authorization window to connect Canvas to Portfolium

[lisa_corriveau-]

Student is having an issue trying to connect Canvas to Portfolium to import data (connected apps). When he click it, it redirects him to the institution home page. Upon logging in, he does not get the authorization window. What might the problem be?

[JenMurphyA · Accepted solution]

It might also help to try a different browser, and clear the cache and cookies. Additionally, you could visit portfolium.com directly. Enter your credentials, but don't create an account. Then return to Canvas and try it again. It might just help reset/refresh something on the browser.