One student in my course keeps getting only incomplete instructions & emails
We have exactly one student in our course who never gets the full text we send out via Canvas, be it assignment instructions or emails; we are talking short texts here, less than 3,000 characters.
Any idea what the issue could be? It works perfectly for the other 33 participants in the course...thanks!
This is an older message and maybe your student has resolved it by now, but here are some things I would suggest:
-Make sure the student is not using an unsupported browser (e.g. Internet Explorer).
-Make sure the student is using the most recent update of a supported browser.
-Have the student try clearing the cache and browsing history on her/his device.