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Community Member

Redirect Tool - refused to connect

I have been using Redirect tools to redirect to other sites such as Quizlet, Kahoot etc. It worked fine but I am now I am getting an error message - a  grey screen with " refused to connect".

Any assistance would be greatly appreciated

Thank you

quizlet refused to connect.png




2 Replies
Community Member


I tried in Microsoft Edge and got same error.

Then I tried in Firefox and got the following message: "To protect your security, will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

It seems that the reason it is not opening within Canvas (which is really what I wanted it to and not in an external window) is due to Quizlet and not Canvas and the Redirect Tool.

Anyone able to confirm this or know a way to get quizlet etc to allow embedding?


Community Contributor

@torahreviewcent my understanding is that certain sites allow embedding via iframe and others do not, is this is likely a limitation imposed by quizlet.


I'm getting the same error with a different website, but in my case, editing the redirect to open in a new tab doesn't do anything...