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EliseoBirdwood
Community Member

Roll Call

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Hello. For some reason, the roll call feature is not working for 2 of my published courses. On these 2 courses, when I click on the attendance link, there is a panda on a unicycle that just keeps going. The attendance feature is enabled on both courses & I believe I have the settings correct. It is just not working. However, on another one of my courses, the roll call attendance works perfectly fine. I would like the other 2 courses attendance feature to work the same. This is severely hindering me from taking attendance of my students. Thank you very much.

 

 

 

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kmeeusen
Community Coach
Community Coach

Hi @EliseoBirdwood 

You have asked for help in a global community of Canvas users much like yourself; and while we gather here to talk all things Canvas, we only have access to our own courses and accounts and cannot troubleshoot your courses for you.

You will need to contact Canvas Support, either your school's specific support folks, or those at Canvas. To get help, click the Help menu item in Canvas, then choose "Report a Problem".

Good luck,

Kelley

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kmeeusen
Community Coach
Community Coach

Hi @EliseoBirdwood 

You have asked for help in a global community of Canvas users much like yourself; and while we gather here to talk all things Canvas, we only have access to our own courses and accounts and cannot troubleshoot your courses for you.

You will need to contact Canvas Support, either your school's specific support folks, or those at Canvas. To get help, click the Help menu item in Canvas, then choose "Report a Problem".

Good luck,

Kelley

View solution in original post

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