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MaryG31
New Member

Screen Recording in Studio is just showing a blank page in Safari and Chrome.

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When I click "Screen capture" canvas just shows a blank page. I restarted Chrome and that didn't help. Thank you! 

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DrNufer
Community Coach
Community Coach

Chrome recently released a patch, so you might check to see if you've updated it.  The browser vital signs you'll want to check for this kind of issue could be delete your cookies and cache (Ctrl + Shift + Del), close Chrome, restart your computer, and then try again.  If it's still an issue then you'll want to contact your institution admin and Canvas support.

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DrNufer
Community Coach
Community Coach

Chrome recently released a patch, so you might check to see if you've updated it.  The browser vital signs you'll want to check for this kind of issue could be delete your cookies and cache (Ctrl + Shift + Del), close Chrome, restart your computer, and then try again.  If it's still an issue then you'll want to contact your institution admin and Canvas support.