Search Bar In Canvas Not Working as Expected Behavior - will not search all areas for messages

[KimTByrd]

I just noticed another glitch in the Canvas messaging system as well. Now, when you utilize the search bar option by student name, you have to search the inbox, sent box and archived box each separately to locate a message you may have sent or received from a student. This has NOT been the case in the past. In the past, if you utilized the search bar by student name any and all messages (whether in inbox, sent box, or archived box) would appear for the instructor to review and respond/use/view. I only discovered this because I knew I had sent a message to as student last week and the functionality has now changed for the search option. Is anyone else experiencing this as well?  Thank you!

[chriscas · Accepted solution]

Hi @KimTByrd,

I'm not a heavy user of the Canvas Inbox, but I can confirm that the functionality you stated here is what I experience in the  Inbox right now.  I also can't confirm how this used to work, but I know there were a few UI and behind the scenes updates to the Inbox in the last few months to modernize code, so if this changed it was probably a result of those updates.  I'm not sure if Instructure would consider making the Inbox search more global, but I'd encourage you to post that as an idea in the Canvas ideas area of the community if it's something you'd like to see changed at some point in the future.

I know this may not be the news you wanted to hear, but I hope it helps.

-Chris