Quite recently I have been having an issue of using the space bar. Sometimes it simply does not work in Canvas.
Then, I will backspace and delete what I wrote and it starts working again...but could just as easily stop.
This is not a problem with my keyboard (as you can see) and rebooting did not solve the problem.
It is a frustrating bug because the issue is intermittent.
I am using Chrome, so the issue may deal with the interaction between the browser and Canvas.
Solved! Go to Solution.
It tends to happen after a cut and paste of text.
This never happened before, and I have always used Chrome.
Chrome is also one of the most common browsers and most secure. I would not want to give it up.
I'm having the same problem with the rich text editor--no ability to type a space. It's happened multiple times over the past few months and I'm stuck on it right now in setting up a new discussion topic. Using Chrome. I'll submit a ticket, but doubt that they can reproduce the issue or help with it. Any advice?
The problem keeps happening. It is obviously something they changed on their end.
They have not been helpful. They keep asking for a recording. My text description of what happens is adequate and complete. IT is not easy to keep capturing text while trying to do work, and if I did that might also present FERPA issues.
This is a MASSIVE problem.
@venitk , @Robbie_Grant , and anyone else participating in this thread who has experienced this: Our agents are going through the tickets now and attaching them to the documentation our engineers have on the issue. If you believe your ticket was closed in error, please reply to the email thread for your case to have it reopened.