Hello @HannaDavidson - within SpeedGrader there is a Comment Library feature available to use. I just checked my library of comments and they are in order - everything appears in place and functions fine.
A few notes to share:
- the comment library is available in SpeedGrader only. It is not supported in the assignment submission details page.
- just one comment can be added from the library. If I were to try to add a second comment it would replace the first. That isn't ideal in my opinion, as I may have two comments to share. But that is the functionality I experience.
- the guide: https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-use-the-Comment-Library-in-SpeedGrader...
If the above notes do not address the issue I'd like to suggest that the faculty member give Canvas support a call. That was they can observe what is happening in the course.
All the best, Jeff
