SpeedGrader

[StephanieBeckha]

My students show up in alphabetical order from z-a instead of a-z.  It only appears this way on my computers, yet on my iPad they are in alphabetical order when I go to my to do list to grade. I have sorted to list alphabetically, but they are still in order z-a. Can any one help me order my students correctly?

[crafte]

We are seeing the same issue and have opened a ticket with Instructure.

[mlunga]

Is there any update on the ticket with Instructure @crafte?

[crafte]

Hi @mlunga, we have not received any additional communication from Instructure and instructors are still reporting the issue in SpeedGrader.

[mlunga]

Thank you, @crafte. That's good to know. I had an instructor ask about this. I will keep an eye on this page for any updates. 

[StephanieBeckha]

Thank you, I reported it to our district personal but have not heard anything. Will be glad when they fix it.

[Chris_Hofer · Accepted solution]

@StephanieBeckha , @mlunga , and @crafte ...

I am copying a response from one of the Canvas Community Managers:

"You're not the only Canvas user who has reported this issue. Please contact Canvas Support so they can look at your gradebook and document their findings. This will help our engineers replicate the issue and then create a fix. Thank you!"

How do I contact Canvas Support?