I have a student who is receiving multiple unwanted text notifications every day. She has all notifications  turned off, and she has removed her phone number from "Other Contacts" in settings. Still the text notifications persist. Any suggestions on ...

Hi, I'm new to Canvas and trying to set up a course that includes both live events such as a webinar and assignments such as quizzes. For both types I want to set time slots e.g. from 10.00 am to 11.00 am and I want these time slots to appear on both...

Hello, I can see a variation of this question has been asked a lot, but I still can't get this to work. How do you allocate an assignment for a sub-set of users. Note not a Group assignment, but assign to a Group. This video indicates this is possibl...

We have a Categorization question. The categories are Subject and Verb. The correct answers are chosen. When displaying the distractors we want them to show in the order they display in the question stem, not by capitalized words alphabetically and t...

I have created a Quiz (Classic) and students have completed it. I want to use that Quiz to create a Test Bank. Can I move all questions from a Canvas quiz into a new Text Bank? If not, what do I do?

Hello, We are looking to setup OneRoster Grade Passback into our SIS. My understanding is this is API driven. I am unable to find any documentation on where to set this up on the Canvas Side, (IE were to put the url to our OneRoster API, etc) Does an...

My students were taking a quiz today without a time limit but with the availability set from the beginning of the period (2:30) to the end of the period (3:35) with an access code as well. Some students did not finish and closed out the tab they were...

When it asks to search up my school in the log in page, I search up my school which is Mohawk College, and i click it and it's a blank screen. What do I do?

I teach a course where if a student fails, they can retake it another time in the year.  When I put their email in and add them back into the course, all of their grades from when they failed the class appear.  How can I get rid of those grades and h...

I have created several matching quizzes and ask to offer partial credit to the ones that were correct. It gives me the percentage but the grade in the grade book is zero only if they get them ALL correct. I can make it work in the old quizzes but wou...

Ahoy,   So, the awesome search capabilities in Announcements isn't working on the Announcement index page for me. It IS working within the individual announcements themselves, so I can find keywords and students' replies if I'm looking at an individu...

I use models as a means of instruction for various tasks for my students. I would like the gradebook to automatically mark the assignment I created as complete when the student checks the box Mark as done. Is there a way to make this happen? The stud...

Is there a way to see the different sections a student has been a member of at different times during a semester? We use sections for lecture, tutorial, lab, etc groupings. These  sections are created by data feeds from the timetable but it is also p...

I am coming from the WordPress world and teach mathematics using MathJax extensively. I am in the process of porting pages to Canvas and can’t seem to figure out where to configure MathJax. In particular I am used to setting up a preamble which will ...

I'm using the LTI in Canvas to add H5P content and when users enlarge the browser window or zoom way out the H5P content is automatically centered on the page vs. left-aligned.  If I use the embed code from H5P and use the embed feature it left align...

Students told me that they cannot view the total for the assignment. That column appears on my end, albeit with incorrect percentages: I have 13 Assignments and the lowest 3 will be dropped. Each assignment carries 3 points. I would like students to ...

When I create an essay question in a question bank, the question is marked as "unanswered," even when I put an answer in the "General answer comments." I'm not sure why it's flagging that at all, but the problem is that "unanswered" then gets added t...

Subscript use in matching question? I'm unable to use subscript in a matching question. I see a previous post from 2018 indicating it's not available at that time; has it been updated and available now?  Here's what's needed. Pic 1 is from D2L (where...

Good afternoon,   We are seeing an increase of students having issues Authenticating with Google to access assignments/drive/docs ect. We have tried going into Canvas and removing Google Drive, go into their Google account and remove Canvas, cleared ...

I have noticed that speedgrader has the limitation of not allowing one to highlight across page breaks.  This is particularly frustrating when grading essays where the portion I'd like to highlight (and subsequently comment on) crosses the page break...

While  working on my first quiz for a Spring course at Harvard Extension, I was using a quiz bank with about 50 questions, most of which I've used before.  When I tried previewing the quiz, roughly a fifth of the items turned up with the wrong answer...

 Can you help me with these?   When the instructor/users of the sandbox course create Test Students, are we all basically the same test student? How can we create multiple Test Students, and how many can we create? On a community board, we learned th...

I've finally succeeded in getting an outcome import to work in canvas. However, I had to provide an outcome number in the column A vendor_guide. i.e. outcome_94632, etc.  How do I get Canvas to auto-number the outcomes so that I don't have to look up...

What if no assigned peer is given two separate times. The first I lost 20 points the first time.  Will I lose 20 point this timw also before I even get started?  

I created an New Quiz, students took it, and it has been graded using speedgrader.  There doesn't seem to be any way to download these scores as a CSV file.  Am I missing something?  Where does one do this?  The grades have not been posted, and I do ...

If I am teaching at one school and I want to leave that school, is there a way to take my canvas course content with me?  Thanks!

Greetings,   Yesterday, 2/21/22 the preview feature was available in all components of Canvas (Speed Grader, Modules, etc.). It is not available today. I have restarted my computers and the browsers several times.   On my MacBook Air, the chrome vers...