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Kumar1
Community Participant

Speedgrader not working

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Hello,

My Speedgrader is not working properly, as I am not able to view my pdf document. please help me in this..

 

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chofer
Community Coach
Community Coach

Hello there, @Kumar1 ...

I'm not exactly sure why the submitted PDF file wouldn't be displaying in the main part of your SpeedGrader.  From the screenshot you shared, everything looks okay to me.  Have you tried clearing your browser cache/history, closing the browser, and then re-starting the browser to see if the issue resolves itself?  Here are a couple Guides:

If clearing your browser cache doesn't resolve the issue, you may need to contact Canvas Support to get further help.  How do I contact Canvas Support? - Instructure Community

Keep us posted on your progress...thanks! 

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1 Reply
chofer
Community Coach
Community Coach

Hello there, @Kumar1 ...

I'm not exactly sure why the submitted PDF file wouldn't be displaying in the main part of your SpeedGrader.  From the screenshot you shared, everything looks okay to me.  Have you tried clearing your browser cache/history, closing the browser, and then re-starting the browser to see if the issue resolves itself?  Here are a couple Guides:

If clearing your browser cache doesn't resolve the issue, you may need to contact Canvas Support to get further help.  How do I contact Canvas Support? - Instructure Community

Keep us posted on your progress...thanks! 

View solution in original post