Student Unable to Access Canvas

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michele_bost
Community Member

I have a student who is seeing this screen whenever they try to access Canvas. What does this mean?  Has anyone ever seen this?

IStudent Screenshot

1 Solution
Stef_retired
Instructure Alumni
Instructure Alumni

 @michele_bost ‌, please ask the student to go through the troubleshooting steps listed in What to do when Canvas looks 'big' or 'zoomed in'!‌ and if you have a moment let us know if that helped them resolve the problem.

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