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JLParish
Community Member

Students No Longer Visible in Gradebook for Past Course

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One of our on-campus instructors is having trouble accessing grades for students for Fall 2020 courses in Canvas. As an admin, I went into her courses to view her gradebooks, and the students previously enrolled in these courses are gone. No grades or names are visible. Student names/grades ARE visible in Gradebook History, but this gives a list of ALL grades without providing their Final Average (which is what she mainly needs). 

I tried both changing and removing the end date of one course to see if this would bring students back to the Gradebook. No luck. Then, I tried "Showing" both Inactive and Concluded enrollments within the Gradebook. Nothing. 

I have even tried exporting the grades for one course as a spreadsheet, but this STILL does not provide student grades! 

What am I overlooking here?

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gnoack
Community Champion

Hi @JLParish 

I would contact whomever is responsible for enrolling students in courses.  It sounds like the students were unenrolled from the course.  Putting them back in should repopulate the gradebook. 

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1 Reply
gnoack
Community Champion

Hi @JLParish 

I would contact whomever is responsible for enrolling students in courses.  It sounds like the students were unenrolled from the course.  Putting them back in should repopulate the gradebook. 

View solution in original post