Syncing with Microsoft Teams - Students added as Members not Students

GideonWilliams
Community Coach
Community Coach

With the Microsoft Teams sync feature, all our students are added to a Teams course with the role of member rather than student.

We have other products that integrate with Microsoft Teams but as a K12 school, they expect the school to be a Microsoft tenant that's enabled for education usage through School Data Sync (SDS). In this case, students are added as students. As a result, our integration does not work as it is looking for 'student' roles.

Has anyone had this issue and know how to alter the sync so that students have the role 'student' not 'member'. If this is a Microsoft thing linked to their integration, does anyone know who to contact?

Thanks

 

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